SAP Knowledge Base Article - Preview

2266933 - SMS Alert problems

Symptom

A problem is occurring with SMS Alerts such as

  • Customers did not receive there SMS Alerts
    • Errors are reported during the timeframe the alerts have failed
  • Duplicate Alerts are being sent out

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Environment

  • SAP Online Business Banking 8.3
  • SAP Online Retail Banking 8.3
  • Sybase Corporate Online Banking 8.2
  • SAP Online Retail Banking 8.0
  • Sybase Corporate Online Banking 7.0
  • Sybase Retail Online Banking 7.0
  • SMS Alerts which are delivered by SAP Mobile Services

 

Product

SAP Online Business Banking 8.3 ; SAP Online Retail Banking 8.0 ; SAP Online Retail Banking 8.3 ; Sybase Corporate Online Banking 7.0 ; Sybase Corporate Online Banking 8.2 ; Sybase Retail Online Banking 7.0

Keywords

Sybase365, Corporate Banking, CB, Consumer Banking, CeBS, SAP Mobile Services, Message Manager , KBA , FS-OLB , SAP Online Banking , Problem

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