SAP Knowledge Base Article - Preview

2266579 - Could not open iView in Chrome on launching portal

Symptom

You are trying to access Enterprise Portal via Google Chrome and before the login screen could appear you are getting the following error with a blank screen 

"Could not open iView. The iView is not compatible with your browser, operating system, or device. Contact your system administrator for more information."

chrome.PNG


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Environment

  • EP Release Independent
  • SAP NetWeaver
  • SAP Composition Environment

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4. Enterprise Portal 7.50, EP 7.5, Google Chrome, Custom, logon, blank, screen, iview, login screen, IE, Internet explorer, chrome 56, chrome 58, mozilla firefox, logon, /nwa, /irj/portal, supported user agent, xml, com.sci.portal.runtime.logon.certlogon, UserAgentHook, (MSIE, >=5.0, *) (Netscape, *, *) (Mozilla,*,*) (Safari, >=3, *) , KBA , EP-PIN-CS , Client Services , EP-PIN-NAV , Navigation , EP-PIN-PRT , Portal Runtime , Problem

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