2266444 - Increase Retention Period at Online monitoring contact view

Symptom

Online monitoring contact view only displays information from one month

Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0 ; SAP Contact Center, on-premise edition all versions

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, month, period, timeframe window, online monitoring, contact, history, timelimit, role, supervisor, works, council, , KBA , CRM-CCI , Contact Center Infrastructure , How To

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