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2264368 - SAP BI Mobile configuration properties do not show up on the CMC user interface after patching

Symptom

  • SAP BI Mobile configuration properties do not show up on the CMC user interface after installation or patching.
  • This can be seen in some clustered environments with multiple Management (CMS), Processing and Web Tier Servers typically after install or patching as shown below.

    SAP BI Mobile Application CMC snapshot.png

  • In the snapshot above, "SAP BusinessObjects Mobile" application is missing "Properties" option without which mobile configuration is not possible by BI Administrators using the CMC.
  • What needs to be done for SAP BI Mobile to work properly ?

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Environment

SAP BusinessObjects BI Platform 4.x.y [Eg. BI 4.1 SP5 Patch 7]
SAP BI Mobile Application

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

SAP BI Mobile Application CMC properties missing  , KBA , MOB-APP-BI-SRV , Mobile BI Server , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , How To

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