SAP Knowledge Base Article - Preview

2263991 - SUM GUI is displayed with blank screen

Symptom

Startup the SUM on windows NT OS.

Then open the SL common GUI of SUM with Japanese, SUM GUI is displayed with blank screen.

Sometime, you can also see the 404 error in Internet Explorer.


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Environment

SAP Netweaver

Browser with Japanese language

Windows OS

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

SUM, common GUI, Blank, Japanese, Browser, Windows NT , KBA , BC-UPG-SUI , Software Logistics User Interface Client , Problem

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