SAP Knowledge Base Article - Preview

2263579 - "could not set system license: 5503: nameserver failed to process the request" error during HANA license key installation

Symptom

When attempting to install a new HANA license you receive the following error:

Error while installing license key on systemId: <SID>

SAP DBTech JDBC: [436]: could not set system license: 5503: nameserver failed to process the request;ltt exception: exception 7000001: Failed to install a permanent license

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Environment

SAP HANA Database 1.0

Product

SAP HANA 1.0, platform edition

Keywords

system information; Service Marketplace account; hardware key; system's installation number is; but there is a license key for installation number; , KBA , HAN-LM-INS , SAP HANA Installation , XX-SER-LIKEY , License keys for SAP systems , Problem

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