2261234 - Mangled display in BI Launchpad | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2261234 - Mangled display in BI Launchpad


  • IE 11 cannot display the content of the BI LaunchPad (BILP) - it is displaying as Basic HTML - without any CSS applied
  • The issue may also occur in Central Management Console (CMC), web intellidgence reports and design studio reports
  • When checking the debug window of IE, the CSS and XML cannot be processed with SEC7113 and XML5619
    SEC7113: CSS was ignored due to MIME type mismatch
    XML5619: Incorrect Document Syntax. Line: 1, Column 1
  • An HTTP trace and a review of the response headers for these show that the Content-Type is missing
  • Checking the stderr, a parsing error can be seen
INFO: Deploying web application archive C:\SAP\BI4\tomcat\webapps\sap.com~TomcatSLDDataSupplierWEB.war
Dec 23, 2015 9:30:50 AM org.apache.catalina.startup.ContextConfig parseWebXml
SEVERE: Parse error in application web.xml file at file:/C:/SAP/BI4/tomcat/conf/web.xml
org.xml.sax.SAXParseException: The element type "session-config" must be terminated by the matching end-tag "</session-config>".
 at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:195)
 at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.fatalError(ErrorHandlerWrapper.java:174)
 at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:388)
 at com.sun.org.apache.xerces.internal.impl.XMLScanner.reportFatalError(XMLScanner.java:1476)



  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Windows
  • Tomcat
  • Internet Explorer 11 (IE 11)


SAP BusinessObjects Business Intelligence platform 4.1


SEC7112 , KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.