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2259699 - Signal 11 and Server crash when licensed option is in grace period - SAP ASE

Symptom

  • When a licensed option (for example ASE_COMPRESSION feature) is in grace period
  • ASE may crash with an incomplete stacktrace (without the full stacktrace):

Current process (0x0) infected with signal 11 (SIGSEGV)
Address 0x0x0000000001a0332f (zUzyC3cnX13+0xc0), siginfo (code, address) = (1, 0x(nil))
**** Saved signal context (0x0x00007fffeec342c0): ****
uc_flags: 0x0, uc_link: 0x(nil)
uc_sigmask: 0x7bfbf037 0xb 0x1 0x0
uc_stack: ss_sp: 0x(nil), ss_size: 0x0, ss_flags: 0x2
General Registers (uc_mcontext.gregs):
kernel PC : 0x0000000001a0332f (zUzyC3cnX13+0xc0)
...
**** end of signal context ****

  • The SySAM server error log shows multiple identical messages:

(SYBASE) DENIED: "ASE_COMPRESSION" sybase@lion (40 licenses) (Licensed number of users already reached. (-4,340))


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SySAM License server v2.2.0.9 and higher

Product

SAP Adaptive Server Enterprise 15.7

Keywords

zUzyC3cnX13, "stack trace", error, failure, short, SIGSEGV , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-SYB-SAM , Sybase Software Asset Management , Bug Filed

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