SAP Knowledge Base Article - Preview

2259263 - An internal error occurred while calling 'openDocument' API. (Error: Err_WIS_30270) when scheduling web using %SI_EMAIL_ADDRESS% in TO email destination field

Symptom

When scheduling a web Intelligence report with a user account having multiple email addresses as recipient and using %SI_EMAIL_ADDRESS% in TO email destination field, the schedule fails with "An internal error occurred while calling 'openDocument' API. (Error: Err_WIS_30270)"


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Environment

SAP Business Objects Business Intelligence platform 4.1

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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