SAP Knowledge Base Article - Preview

2258878 - Unable to View Any Lumira Documents in BI Launch Pad or CMC on IE and Chrome Browsers

Symptom

  • You are not able to view any Lumira documents in BI Launch Pad or CMC
  • Same issue occurs on both IE 10/11 and Chrome browsers
  • Error message you might see is
    • There was an error opening this document

      2015-12-14 14_33_51-FFIDEV01_ffi_ad - Remote Desktop Connection.png

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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform, 4.1 SP04 or above
  • SAP Lumira Server for BI Platform, version 1.28 or above
  • Microsoft Internet Explorer 10 or 11
  • Google Chrome (any version)

Product

SAP Lumira 1.0, server version for the SAP BusinessObjects BI platform ; SAP Lumira, desktop edition 1.0

Keywords

bi4, bi41, bi 4.1, lumira, server, teamserver, ls4bip, launch, pad, cmc, view, open, access, unable, cannot, can't, issue, problem, not working, doesn't work, report, document, browser, central management console, failing, fail, , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem

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