SAP Knowledge Base Article - Preview

2258549 - SAP Cloud Connector fails to connect to the backend

Symptom


SAP Cloud Connector (SCC) fails to connect to a backend system with the following error, which can be found in the traces and may be propagated to an application running on SAP Cloud Platform:

#ERROR#com.sap.core.connectivity.spi.processing.OutboundConnectionErrorHandler#processor-7-11#0xb17c96bb#Internal error
java.io.IOException: An existing connection was forcibly closed by the remote host
    at sun.nio.ch.SocketDispatcher.read0(Native Method)
    at sun.nio.ch.SocketDispatcher.read(SocketDispatcher.java:43)
    at sun.nio.ch.IOUtil.readIntoNativeBuffer(IOUtil.java:223)
    at sun.nio.ch.IOUtil.read(IOUtil.java:192)
    at sun.nio.ch.SocketChannelImpl.read(SocketChannelImpl.java:384)
    at io.netty.buffer.UnpooledUnsafeDirectByteBuf.setBytes(UnpooledUnsafeDirectByteBuf.java:447)
    at io.netty.buffer.AbstractByteBuf.writeBytes(AbstractByteBuf.java:881)
    at io.netty.channel.socket.nio.NioSocketChannel.doReadBytes(NioSocketChannel.java:241)
    at io.netty.channel.nio.AbstractNioByteChannel$NioByteUnsafe.read(AbstractNioByteChannel.java:119)
    at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:511)
    at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:468)
    at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:382)
    at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:354)
    at io.netty.util.concurrent.SingleThreadEventExecutor$2.run(SingleThreadEventExecutor.java:111)


Read more...

Environment

SAP Cloud Connector

Product

SAP Cloud Platform Connectivity all versions

Keywords

Destination, OData, Gateway, Cloud Connector , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NEO-CON , SAP Cloud Platform Destinations and On-premise Connectivity , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.