SAP Knowledge Base Article - Preview

2258510 - BTG output action isn’t considered during synchronizations in CMSCockpit

Symptom

During the creation of a new Customer segment in the CMSCockpit, when the customer desire to add or modify an output action, the synchronization process doesn’t take in consideration the output actions, therefore the synchronization process avoid the copy of the output action to the online version of the segment or the segment is not candidate for synchronization in the case of a modification and the only way to perform a synchronization is forcing a full catalog synchronization, with an expected result of an avoided output action.


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Environment

hybris commerce suite

Product

SAP Commerce all versions

Keywords

CMS Cockpit , Output Action, Customer Segment Synchronization , KBA , CEC-COM-CPS-CKP , CPS Cockpits & hMC (SAP Commerce) , Problem

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