SAP Knowledge Base Article - Preview

2256605 - JSAgent logs: worker jsj_RunSQLJob: jsd_MakeConnection() failed for user sapsa to server

Symptom

  • Customer is getting in JSAgent logs after changing sapsa password

00:03448:01108:2015/12/09 15:25:00.41 worker Client message: ct_connect(): protocol specific layer: external error: The attempt to connect to the server failed.
00:03448:01108:2015/12/09 15:25:00.41 worker ct_connect() failed.
00:03448:01108:2015/12/09 15:25:00.41 worker jsj__RunSQLJob: jsd_MakeConnection() failed for user sapsa to server SID
00:03448:01108:2015/12/09 15:25:00.41 worker jsj__RunSQLJob() failed for xid 335959
00:03992:01108:2015/12/09 15:30:00.33 worker Client message: ct_connect(): protocol specific layer: external error: The attempt to connect to the server failed.
00:03992:01108:2015/12/09 15:30:00.33 worker ct_connect() failed.

 


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Environment

  • SAP Adaptive Server Entreprise (ASE) 15.7/16

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , Problem

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