SAP Knowledge Base Article - Preview

2253781 - How to create the perfect incident for Solution Manager Diagnostics component and subcomponents

Symptom

You want to create a support incident for SAP Solution manager Diagnostics (SV-SMG-DIA*) component  and you want to know which information and details you need to provide in the incident.


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Environment

  • SAP Solution Manager
  • SAP enhancement package for SAP Solution Manager

Keywords

SOLMAN, SAP, incident, message, network, performance, dump, upload, download, note, KBA, WIKI, BADI, component, help, sub component, connection, HTTP, R/3, WTS, priority, error, processing, speed up, steps to reproduce, example, user data, logon, system, debug, application, assign, attach, trace, custom, ST30, ST12, ST05, database, specification, substance, label, report , KBA , SV-SMG-DIA , Solution Manager Diagnostics , How To

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