SAP Knowledge Base Article - Preview

2253098 - Unable to connect to TOMCAT after upgrade

Symptom

  • After upgrading Web Tier or BI 4.1, Tomcat is not functioning properly. Unable to launch any webapps, not even the Tomcat homepage.
  • Below errors are found in Tomcat logs stderr file:
    SEVERE: Error reading request, ignored
    java.lang.NoClassDefFoundError: org/apache/tomcat/util/http/parser/ParseException
    Caused by: java.lang.ClassNotFoundException: org.apache.tomcat.util.http.parser.ParseException at java.net.URLClassLoader$1.run (URLClassLoader.java:255)

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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.1
  • All supported WINDOWS server
  • Tomcat

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

Cannot, display, crash, hang, jar, library, jvm, jre, classnotfoundexception, bootstrap, tomcat-coyote.jar, lib, fail , KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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