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2252654 - Server name missing under SYSTEM on Cockpit Login Screen. Cannot login to ASE from Cockpit after installing, - SAP ASE 16.0 SP02

Symptom

  • The ASE Cockpit login screen should have the name of the ASE server in the SYSTEM box but as shown it is blank.   
  • Without a server name it is not possible to complete the login. 

     s3.png
      
  • Also a check of the Cockpit port status shows the ASE Agent Plugin is not running. 

cockpit> status -p

----- Plugins -----
Plugin ID                                       Plugin Name                                             Version             Instance   Is Loaded
com.sybase.ua.plugins.asemap   ASE Management Agent Plugin                4.0.0.627               1              true
com.sybase.ua.plugins.sccmap   Cockpit Management Agent Plugin            4.0.10.5826           1              true

  • Expected entries when the ASE Agent plugin is running

cockpit> status -p

----- Plugins -----
Plugin ID                                       Plugin Name                                          Version               Instance   Is Loaded
com.sybase.ase                          ASE Agent Plugin                                16.0.0.0                 1           true
com.sybase.ua.plugins.asemap   ASE Management Agent Plugin            4.0.0.627               1           true
com.sybase.ua.plugins.sccmap   Cockpit Management Agent Plugin       4.0.10.5826            1           true


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 SP02
  • SAP ASE Cockpit

Product

SAP Adaptive Server Enterprise 16.0

Keywords

user, template, directory, plugins, directory, utility, custom install set, monitoring tool, standalone applications , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , How To

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