2251981 - How to get an iOS app store application under mdm control? | SAP Knowledge Base Article

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2251981 - How to get an iOS app store application under mdm control?

Symptom

How to get an iOS app store application under mdm control?

Apple’s managed app framework and its ability to restrict content sharing between business and personal apps has relied on business apps being installed via EMM – either pushed to the device or installed via an enterprise app store. If a user had already installed such an app from the public App Store, however, there was no easy way to make it into a managed app. Users would need to delete the original app and reinstall the enterprise version of it.

iOS 9 removes this step by allowing an unmanaged app to be converted into a managed app. This simplifies the workflow for the user and helps ensure that all users are working with the managed and secured version of business apps.

It is important, however, to communicate this to users. iOS 9 will prompt users as to whether they want to convert existing apps to managed apps and offer them the opportunity to decline. It is important the users understand what this conversion means and why they should accept it. It’s also important that they understand that wiping corporate data from their devices will include the app and its contents after it becomes a managed app.

This KBA will guide you through the process of such a take over.


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Environment

  • Afaria 7.0 SP6 and later
  • Apple iOS 9

Product

SAP Afaria 7.0

Keywords

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