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2251235 - SMP 2.3.7 devices unable to register anymore after an SMP upgrade. The error is "Unsupported this url request" message in the server log.

Symptom

  • Customer upgraded from Sybase Mobile Platform 2.1.3. to SAP Mobile Platform 2.3.7. After the upgrade the customer's devices are no longer getting registered properly. 
  • The SMP server log shows:
    2015-11-24 17:19:59.491 ERROR MMS HttpChannel Thread-467 [com.sybase.sup.server.http.DispatcherServlet:null]
    Unsupported this url request.http://customerapps-XXXXXX.com/ias_relay_server/client/rs_client.dll/MBS/tm

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Environment

  • SMP 2.3.x
  • 3rd party load-balancer

Product

SAP Mobile Platform 2.3

Keywords

SMP load balancer Relay Server , KBA , MOB-SUP-RT , SUP Runtime , Problem

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