2251077 - SUM - UPDATE-ENGINE-BOOTSTRAP step fails with NIECONN_REFUSED | SAP Knowledge Base Article

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2251077 - SUM - UPDATE-ENGINE-BOOTSTRAP step fails with NIECONN_REFUSED

Symptom

  • Latest SUM/sdt/log/SUM/UPDATE-ENGINE-BOOTSTRAP_xx.LOG contains the following error:

        May 18, 2014 2:04:41 PM [Info ]: Command line: /usr/sap/<SID>/DVEBMGS<Nr>/exe/sapcontrol -nr 20 -host <host>-user pxsadm <SecureField> -function ParameterValue DIR_PROFILE

May 18, 2014 2:04:41 PM [Info ]: Standard out: <SUM>/sdt/log/SUM/SAPCONTROL_PARAMETERVALUE_20_45.OUT

May 18, 2014 2:04:41 PM [Info ]: Process ID 252 has been started.

May 18, 2014 2:04:41 PM [Info ]: Waiting for process ID 252, name sapcontrol to finish.

May 18, 2014 2:04:41 PM [Info ]: Process ID 252, name sapcontrol has been finished, exit code 1.

May 18, 2014 2:04:41 PM [Error ]: The following problem has occurred during step execution: com.sap.sdt.util.diag.DiagException: Could not update bootstrap.

The AS Java controller could not perform action get parameter value on instance 20.

Return code condition success evaluated to false for process sapcontrol for action get parameter value.

AND

  • the sapcontrol output file /SUM/sdt/log/SUM/SAPCONTROL_PARAMETERVALUE_20_45.OUT contains the following error:

18.05.2014 14:04:38

ParameterValue

FAIL: NIECONN_REFUSED (Connection refused), NiRawConnect failed in plugin_fopen()


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Environment

  • Any Software Update Manager(SUM) version
  • UPDATE-ENGINE-BOOTSTRAP step fails

Keywords

Software Update Manager, SUM, UPDATE-ENGINE-BOOTSTRAP,  NIECONN_REFUSED, sapcontrol, sapstartsrv, SAP Start Servivce , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , BC-CST-STS , Startup Service , Problem

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