SAP Knowledge Base Article - Preview

2250977 - Crystal Reports for Enterprise 4.x causing a high CPU Activity in CMS when refresing the report from the Designer

Symptom

  • When previewing/executing a Crystal Report file in SAP Crystal Reports for Enterprise Designer high CPU activity can be measured of CMS service 
  • The connection used Crystal Reports based on Common Semantic Layer such as Universe (UNX)
  • The Crystal Reports file has mandatory or optional prompts
  • When previewing the same Crystal Report file in BI Launchpad of SAP Business Objects Business Intelligence Platform the high CPU activity cannot be measured
  • The behavior can be observed in BI Installations where large number objects can be found in CMS database

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0 / 4.1
  • SAP Crystal Reports for Enterprise 4.0 / 4.1
  • Common Semantic Layer based connections

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Process to Verify Data Source on First Refresh, Crystal Reports for Enterprise, CRE , KBA , BI-RA-CRE , Crystal Reports for Enterprise , How To

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