SAP Knowledge Base Article - Preview

2250762 - Error CRM_ORDER 37 the document could not be saved

Symptom


A document is created in ECC and as a result in CRM an Inbound Queue is in Sysfail status and a bdoc with error  :

The document could not be saved CRM_ORDER 37

Event '': Function module 'CRM_STATUS_OBJECT_CHECK_EC' caused a defect

code

CRM_EVENT 21

Program error: Status object does not exist CRM_STATUS 17

Validation error occurred: Module CRM_DOWNLOAD_BTMBDOC_VAL, BDoc type

BUS_TRANS_MSG. SMW3 18

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The replicated order in CRM contains the error :

Error message BS001 No status object is available for &".


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Environment

Environment:

•SAP Customer Relationship Management (CRM)
•SAP enhancement package for SAP CRM
•SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 2005 ; SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 4.0 ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

sporadic, object, status , KBA , CRM-BTX-BF-IF , R/3 Interface for Business Transactions , CRM-BTX-BF-STA , Status Management for Business Transactions , Problem

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