SAP Knowledge Base Article - Preview

2250175 - Troubleshooting Rating Inconsistencies in v11 Matrix Grid Report

Symptom

Ratings are displaying differently between the Matrix Grid Report, Employee Profile and the Succession Org Chart. This Article describes how to troubleshoot the Matrix Grid Report inconsistency.

NOTE: As of Q2 2019 (b1905), v12 Matrix Grid Report will be automatically activated, for all customers who are still using v11 Matrix Grid Report. More information can be found in section "Replacement of Matrix Grid Reports v11" of the Succession Implementation and Administration Guide. Thus, this article will no longer be available after June 7th, 2019 (Q2 2019 Production).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Succession Management

Product

SAP SuccessFactors Succession & Development all versions

Keywords

9box, 9 box, 9-box, Matrix grid, performance, potential, objective, competency , KBA , LOD-SF-SCM , Succession Management , LOD-SF-SCM-MXG , Matrix Grid & Reports (9 Box) , Problem

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