SAP Knowledge Base Article - Preview

2249922 - How to create the perfect incident for Solution Manager Business Process Operations

Symptom

You want to create a support incident for SAP Solution manager Business Process Operations (SV-SMG-MON-BPM) component  and you want to know which information and details you need to provide in the incident.


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Environment

  • SAP Solution Manager
  • SAP enhancement package for SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

SOLMAN, SAP, incident, message, network, performance, dump, upload, download, note, KBA, WIKI, BADI, component, help, sub component, connection, HTTP, R/3, WTS, priority, error, processing, speed up, steps to reproduce, example, user data, logon, system, debug, application, assign, attach, trace, custom, ST30, ST12, ST05, database, specification, substance, label, report , KBA , SV-SMG-MON-BPM , Business Process Operations , Problem

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