SAP Knowledge Base Article - Preview

2249752 - WebI freezing in BI Launchpad Applet mode when both 32bit and 64bit Java is also installed on client machine

Symptom

  • WebI becomes unresponsive when working in Java Applet
  • Slow performance in any browser when opening/creating WebI report
  • Deleted the Java cache in Java Control Panel under the following path, but the issue still exists:
    Start Menu - Control Panel - Java

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Environment

  • SAP BusinessObjects BI 4.x
  • Oracle JRE 32bit
  • Oracle JRE 64bit

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

java, freeze, freezes, freezing, slow, unresponsive, performance, bad, issue, occures, launchpad, webi, webintelligence, slowness, popup, 32, 64, bit, applet , KBA , BI-RA-WBI-FE , Front End/Client , Problem

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