SAP Knowledge Base Article - Preview

2248721 - Cannot login to the My SAP Notes & KBAs application - ONE Support Launchpad

Symptom

  • Single Sign-On not working
  • Cannot search for SAP Notes
  • Getting an authentication error
  • Cannot search for SAP Knowledge Base Articles (KBAs)
  • When trying to search for Notes and KBAs the password for the S-User ID is not accepted

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Environment

Keywords

log in, SSO, Single Sign On, , KBA , XX-SER-SAPSMP-USR , SAP Support Portal - User Administration , XX-SER-SAPSMP-SUP , SAP Support Portal - Support Applications , Problem

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