SAP Knowledge Base Article - Preview

2248700 - Blank page, errors or dumps occur when user logs in using BBPSTART

Symptom

After upgrading from SRM 5.0 to SRM 7.0 or above, you experience the following errors when you log in to the Web using service BBPSTART:

  • an HTTP 500 error and a dump with error Transaction BBPGLOBAL is unknown.
  • a blank page.

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Environment

  • SAP Supplier Relationship Management (SRM) 7.0 and higher
  • SAP enhancement package for SAP Supplier Relationship Management

Product

SAP Supplier Relationship Management 7.0 ; SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP Supplier Relationship Management all versions

Keywords

EBP, ITS_ERRMSG_EXCEPTION, SAPMSYST, Transaktion BBPGLOBAL ist unbekannt, SRMSTD, white page, icon , KBA , SRM-EBP-TEC-ITS , ITS and Web files , Problem

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