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2248072 - Signal 11 in module kbgethashent followed by a server shutdown - SAP ASE

Symptom

  • ASE terminates unexpectedly
  • The ASE errorlog contains a message 'infected with signal 11' in the module kbgethashent():

Current process (hex#) infected with signal 11 (SIGSEGV)
Address hex# (kbgethashent+0x38)

  • The failed process is holding a spinlock on the resource 'rproccache_spin'

Spinlocks held by  kpid 1578042690
Spinlock Resource->rproccache_spin at address ...

  • The error is followed by a stacktrace containing functions:

kbgethashent
kballocn
ub__alloc
uballoc


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Environment

SAP Adaptive Server Enterprise (ASE) 15.7

Product

SAP Adaptive Server Enterprise 15.7

Keywords

segmenattion, violation, stack, trace, fault, segfault , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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