SAP Knowledge Base Article - Preview

2247015 - Http errors when accessing Promotion Management, Version Management and BI Launch Pad home tab -BI4.1

Symptom

  • Unable to access Promotion Management, Version Management and BI Launch Pad Home tab on SAP BusinessObjects Business Intelligence Platform 4.1 (BI4.1)
  • Error message "HTTP Status 500 - org.apache.jasper.JasperException:org.apache.jasper.JasperException: Unable to load class for JSP" when accessing Promotion Management, Version Management and BI Launch Pad Home tab
  • Error message "HTTP Status 500 -java.lang.IllegalStateException: No output folder" when accessing web applications deployed on Tomcat or the webapplication server you are using.

tomcatnooutput.jpg


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.1/4.2
  • All supported operating system.

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Http 500,No output folder, PM, VM, Home tab, exception, no output folder, tomcat, cmc, bilaunchpad, java.lang, , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

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