SAP Knowledge Base Article - Preview

2244802 - Communication Error 14 due to backend sessions in ECC are not terminated - SAP Work Manager

Symptom

Log into SAP Work Manager Application and perform synchronization. Received a Communication Error 14 due to network failure, observed the consumed memory in the SAP Backend is never released in SM04. This is resulting serious performance degradation and potentially leading to unavailability of Production system.


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Environment

  • SAP Work Manager 6.1.0
  • SAP Work Manager 6.2.0
  • SAp Work Manager 6.3.0

Product

SAP Work Manager 6.1.0 ; SAP Work Manager 6.2.0 ; SAP Work Manager 6.3.0

Keywords

"jco.destination.expiration_time", Equipment, timeout  , KBA , timeout , jco.destination.expiration_time , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-OTH , Syclo Mobility for other backend , Problem

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