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2243837 - Exception thrown accessing portal Personalization

Symptom

After upgrade you find that portal page personalization throws a 'Portal Runtime error'

Following thrown in the default trace file
[EXCEPTION]
com.sapportals.portal.prt.runtime.PortalRuntimeException: There is no portal component associated with the following context:
pcd:portal_content/every_user/general/iviewPersonalizationPage/com.sap.portal.iviewPersonalizationApplication
at com.sap.portal.prt.component.PortalComponentContext.<init>(PortalComponentContext.java:93)
at com.sap.portal.prt.component.PortalComponentContextFactory.createPortalComponentContext(PortalComponentContextFactory.java:185)
at com.sap.portal.prt.component.PortalComponentContextFactory.getPortalComponentContext(PortalComponentContextFactory.java:82)
at com.sap.portal.prt.component.PortalComponentContextFactory.getPortalComponentContext(PortalComponentContextFactory.java:55)
at com.sap.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:406)
at com.sapportals.portal.pb.PageBuilder.createIviewProfile(PageBuilder.java:503)
at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:448)
at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.java:281)
at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:712)
at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:390)
at com.sapportals.portal.pb.PageBuilder.handleEvent(PageBuilder.java:890)
at com.sap.portal.prt.component.CachablePortalComponent.handleEvent(CachablePortalComponent.java:429)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$1.service(RequestDispatcherFactory.java:168)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:292)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.handleEvent(RequestDispatcherFactory.java:


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Environment

  • Enterprise Portal
  • SAP release independent

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

'There is no portal component associated with the following context'; 'personalisation'; 'personalization'; 'upgrade' , KBA , EP-PIN-PRT , Portal Runtime , Problem

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