You are considering opening or have already opened a customer incident under component SV-SMG-CM or you have a business challenge, empowerment need, or defined objective in the area of Change Control Management. (Please see the Lifecycle Management Value Map (Change Control Management) objectives as outlined below).
You want to know which SAP Enterprise Support offerings can be used to meet your Change Control Management objectives.
KBA , SV-SMG-CM , Change Request Management , How To
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