SAP Knowledge Base Article - Preview

2243223 - How to safely reset the System Administrator Admin User(s)

Symptom

  • You are trying to connect to the System Configurator with the default superadmin user but you are getting authentication error and cannot access the system.
  • You are able to connect to the System Configurator but it appears the user no longer has enough rights and cannot perform administrative tasks.

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Environment

SAP Contact Center

Product

SAP Contact Center, on-premise edition all versions

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, password error, invalid credentials, SC, rights , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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