SAP Knowledge Base Article - Preview

2243071 - CX_SY_RANGE_OUT_OF_BOUNDS sending email

Symptom

Diagnosis:
An exception occurred during request processing. This was handled centrally. It changed the program flow and the result of the request probably contains errors.

Procedure:
Contact your system administrator

Procedure for System Administration:
Activate checkpoint group BSP_WD_EXCEPTION_DISPLAY. To do this, use transaction SAAB. If the error recurs, further details are displayed.


Exception Details:
CX_SY_RANGE_OUT_OF_BOUNDS - Part-field access =1-, length =1) to a data object of the size 0 exceeds valid boundries
Method: CL_CRM_HTML_PARSER => PARSE_HTML_STRING
Source Text Row: 143


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BF-ML , Email Management , CRM-IC-CHA-EMA , E-Mail Integration , Problem

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