SAP Knowledge Base Article - Preview

2242998 - Support team cannot be determined

Symptom

  • You create a ZMIN incident with an assigned category, but the PFAC_RESPO with rule 35000139 does not determine any support teams.

 


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Environment

Solution Manager 7.1

Product

SAP Solution Manager 7.1

Keywords

PFAC_RESPO, rule, determine, Support Team, Category, email not triggering , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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