SAP Knowledge Base Article - Preview

2241920 - CDT errors out with message "Outbound Dialer is temporarily not available; try again later", when logging in to a OB Campaign

Symptom

You are connecting to an active Outbound Campaign, but CDT (Communication Desktop Terminal) is coming up with the errors:

  • "Campaign is closing; application will be restarted"
  • "Outbound Dialer is temporarily not available; try again later"

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Environment

SAP Contact Center

Product

SAP Contact Center, on-premise edition all versions

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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