SAP Knowledge Base Article - Preview

2241876 - Crystal Report appears blank or grey when viewing in Web Viewer of BI Launchpad or CMC using IE 11

Symptom

  • Crystal Report pages appear blank or grey when viewed in the Crystal Reports Web Viewer in BI Launchpad or CMC using Internet Explorer 11.
  • This issue did not occur in Google Chrome.

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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.0 / 4.1
  • Internet Explorer 11

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

blank, grey, gray, nothing, screen, window, crystal, report, 4.1, 4.0, web, viewer, ie, 11, activex, appear, cmc, bi launchpad, user , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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