SAP Knowledge Base Article - Preview

2240788 - SIA missing after In-Place upgrade on Windows 2008 for Windows 2012 where BI 4.x is installed

Symptom

  • After doing the inplace upgrade on the Microsoft Windows 2008 server to upgrade the operating system to Micorsoft Windows 2012 where SAP BusinessObjects Business Intelligence (BI) 4.0/4.1 is installed then Server Intelligence Agent (SIA) is missing from Central Configuration Manager (CCM).
  • No CMS.exe is running in the task manager and server is totally down/disabled due to the deletion of the SIA service.

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • All supported Windows operating systems

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

sia, in, place, upgrade, windows, 2008, 2012, missing, ccm, create, new, major, support, microsoft, operating, system, bi, 4, 4.1, 4.0, 4.x, deleted, registry, , KBA , biinst , emkba , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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