SAP Knowledge Base Article - Preview

2240585 - XI 3.1 - Error: "The action cannot be performed. (Error: INF)" when opening transferred webi reports in production environment

Symptom

After transferring reports to production environment an error "The action cannot be performed (Error: INF)" appears during opening in Web Intelligence Rich Client and InfoView.


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Environment

  • XI 3.1 Service Pack 4
  • Webi Rich Client
  • Infoview

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-RA-WBI , Web Intelligence , Problem

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