SAP Knowledge Base Article - Preview

2239548 - Remote Wipe Email button is missing for Exchange email for Android - Afaria

Symptom

  • When an Android device has Samsung Safe Exchange email configured, the Afaria admin UI does not show "Remote Wipe Email" button on the device view
  • Remote Wipe Email button is not available on Afaria Admin Console even though the Android device has reported Software inventory

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Environment

  • SAP Afaria 7 Service Pack 7 or below
  • SAP Mobile Secure 3.4
  • Samsung devices S6 and above, Operating System version 5.x

Product

SAP Afaria 7.0 ; SAP HANA Cloud Platform, mobile service for app and device management 1607

Keywords

Safe Samsung Exchange SP7 SP Service Pack ServicePack Remote Wipe Exchange Android Remote Wipe Email, SP8 Service Pack 8 button missing , KBA , MOB-SEC , Mobile Secure Portfolio (Cloud) incl Afaria Cloud Edition , MOB-AFA , Afaria , Bug Filed

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