SAP Knowledge Base Article - Preview

2239505 - Agentry Explained: Users chose to stay offline and no update or no pushes received

Symptom

  • The mobile device or phone appears as online on the screen
  • The user can login to the mobile application without syncing to the backend
  • The user can logon offline (choose option stay offline) and stay offline for a while until they trigger the next transmit and with this, they do not receive any updates from the backend (how to explain this)

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Environment

  • Agentry 5.X and 6.X
  • SAP Mobile Platform 2.3 SDK
  • SAP Mobile Platform 3.0 SDK

Product

Agentry 5.0 ; Agentry 5.2 ; Agentry 6.0 ; SAP Mobile Platform SDK 2.3 ; SAP Mobile Platform SDK 3.0

Keywords

KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , How To

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