2237041 - How to retrieve eml-data for inbound e-mails | SAP Knowledge Base Article

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2237041 - How to retrieve eml-data for inbound e-mails

Symptom

A certain email is causing issues in SAP Contact Center CDT and SAP support requires you to deliver the email in "*.eml" format.


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Environment

SAP Contact Center

Product

SAP Contact Center, on-premise edition all versions

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 , KBA , CRM-CCI , Contact Center Infrastructure , How To

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