2236334 - Error "DPC Web Service call FAILED for metric provider" with "Missing Consumer: Metric(s) have been rejected" is causing gray metrics in System Monitoring | SAP Knowledge Base Article

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2236334 - Error "DPC Web Service call FAILED for metric provider" with "Missing Consumer: Metric(s) have been rejected" is causing gray metrics in System Monitoring

Symptom

  •  You have gray metrics in Technical Monitoring or System Monitoring and in the Agent logs the following error occurs:

Error Location com.sap.smd.e2emai Text [MAIMetricProvider.PushFailed] MAI metric push failed with status: DPC_RT_STATUS_ERROR, [DPCServicePushMetricJob.pushSimpleEvents] DPC Web Service call FAILED for metric provider 'MAI_METRIC_PUSH_JOB' with status 99, message: Missing Consumer:  Metric(s) have been rejected, mechanism type: null

  • In SAP Solution Manager 7.2, all the systems have an Unknown status in System Monitoring and the alerting is stopped

SysMon.png


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

#SOLMAN, workmodeDirectory, Repository, Data Provider Connector, Push, Host Agent, Diagnostic Agent, MAI, E2E_DPC_PUSH, EFWK, SOLMAN , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-MON-SYS , System Monitoring , Problem

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