SAP Knowledge Base Article - Preview

2236157 - Error: "The viewer could not process an event. JRC00005380" is received when trying to view any CR4E reports from CMC/BI Launchpad.

Symptom

View any Crystal Reports for Enterprise(CR4E) from Central Management Console(CMC)/BI Launchpad and receive below error message:


"The viewer could not process an event. The data source is invalid: 'csOCA'. Please contact the maintainer of the data source to solve the problem. [JRC00005380] ---- Error code:0 [CRWEB00000119]"


Read more...

Environment

  • SAP BusinessObjects Business Intelligence(BI) platform 4.x
  • Crystal Reports for Enterprise(CR4E)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

JRC00005380,fail,cannot,unable,schedule,invalid,4.1,4.0, csOSCA , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Server , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.