SAP Knowledge Base Article - Preview

2232989 - Unable to access the HCPms or CPms admin cockpit

Symptom

 Below is a list of possible symptoms when a user does not have the administrator role assigned.

  • XCSRF Token is not available. Additionally create,update, delete operations will fail.
  • The following error appears: 'You are not authorized to access SAP HANA Cloud Platform mobile services for development and operations.
    Log in with the correct role, or contact the system administrator' .
  • An http 403 error occurs accessing the HANA Cloud Platform mobile services admin cockpit.
  • Seeing an http 403 error with a blank white or blue screen.
  • Just a blank white or blue screen appears.  See below.

HCPmsCOCK403.png

 


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Environment

CPms (Cloud Platform mobile sevices), formerly known as HCPms(Hana Cloud Platform mobile services)

Product

mobile service for development and operations 1.0

Keywords

HCPms admin cockpit CPms Forbidden , KBA , MOB-CLD-COR , CP mobile service for dev & ops core server , Problem

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