SAP Knowledge Base Article - Preview

2231501 - ICWC : Search for Business Partners takes a long time or retrieve too many records

Symptom

  • Search for Business Partners takes an exceptional long time in the CRM WebUI.
  • The search using a phone number as search criteria results in more than 100 Business Partners found.

Read more...

Environment

  • SAP CRM-IU - CRM for Utilities for the releases:
    • CRM 6.0
    • CRM 7.0
    • CRM 7.0 EHP 1
    • CRM 7.0 EHP 2
    • CRM 7.0 EHP 3

Product

SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

Suche, Geschäftspartner, Telefonnummer, Suchergebnis, Vorbelegung , KBA , CRM-IU-IC-IO , Utilities Industry: Identification, Overviews , CRM-IU-IC , Interaction Center , CRM-IU , Utilities Industry , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.