SAP Knowledge Base Article - Preview

2230202 - DEP device is not getting all assigned DEP profiles - Afaria

Symptom

  • DEP device is not supervised, even though the Supervised policy setting is enabled
  • Supervised policy setting located in Apple device Enrollment Profile is checked but device is not supervised
  • When DEP device is added after token file generation on Apple portal, the newly added DEP device is not getting enrolled in Afaria

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Environment

  • SAP Afaria 7 Service Pack 7
  • SAP Mobile Secure 3.4

Product

SAP Afaria 7.0 ; SAP HANA Cloud Platform, mobile service for app and device management 1607

Keywords

iOS DEP iOS device enrollment Program Apple Device enrollment program Supervised policy DEP profile , KBA , MOB-AFA , Afaria , MOB-SEC , Mobile Secure Portfolio (Cloud) incl Afaria Cloud Edition , Problem

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