SAP Knowledge Base Article - Preview

2228602 - Insert Wizard is not appearing in SAp BusinessObjects Live Office when trying to insert a new query/document from BI Platform 4.x

Symptom

  • Insert Wizard is not appearing in SAP BusinessObjecsts Live Office when trying to insert an Universe query or a Webintelligence document or a Crystal Reports into an Office document.
  • After correct credentials are provided for logon to SAP BusinessObjects Business Intelligence Platform at Live Office -> Application options window at Enterprise tab, the "Log on" button does not change to "Log off" and not error message is displayed.

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Environment

  • Microsoft Windows Server 2008
  • Hosted environments such as Citrix or Microsoft Terminal Services
  • SAP BusinesObjects Live Office 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

Live Office, Insert Wizard, not appears, empty, webi, list of webi, crystal, empty crystal, logon, logoff   , KBA , BI-BIP-LO , Live Office , Problem

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