SAP Knowledge Base Article - Preview

2228134 - Error 4002 "Login failed" when trying to connect to isql - SAP ASE for Business Suite and SAP BW

Symptom

You are not able to connect to isql and get this error:

Msg 4002, Level 14, State 1:
Server '<SID>':
Login failed.
CT-LIBRARY error:
        ct_connect(): protocol specific layer: external error: The attempt to connect to the server failed.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 and 16.0 for Business Suite
  • SAP Business Warehouse (BW) - All versions

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP Business Warehouse all versions

Keywords

ASE, isql, sapsa, password, sapsso, "login failed", 4002, Sybase , KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , BW-SYS-DB-SYB , BW on Sybase ASE Database Platform , Problem

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