SAP Knowledge Base Article - Preview

2227869 - Performance issues for IE11

Symptom

When you try to access the Solution Manager IT Service Management using CRM WebClient UI, sm_crm, you face: 

  • Performance problems
  • Some data is not displayed or it takes too much time to be displayed
  • BTF Editor Problems (check parameter  AI_CRM_TXTEDIT_HTLM = X)

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Environment

  • Solution Manager 7.1
  • CRM WebClient UI

Product

SAP Solution Manager 7.1

Keywords

Browser, data displaying, delay, behavior , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , CA-WUI , WebClient UI , Problem

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