SAP Knowledge Base Article - Preview

2226410 - Copy control is not working for E-mail attachments

Symptom

You have configured the copy control for creating a E-Mail (0005) from an incident (ZMIN) without copying attachments.  However, it is not working as expected.


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Environment

  • Solution Manager 7.1

Product

SAP Solution Manager 7.1

Keywords

Copy Control, SMIN, ZMIN, outbound email, send e-mail from message, attachment, mail , KBA , SV-SMG-SUP , Service Desk / Incident Management , CRM-BTX-ACT , Activity Management , SV-SMG-CM , Change Request Management , Problem

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